If you have difficulty using or accessing any section of the TNConnect Credit Union website or mobile banking application email us at firstname.lastname@example.org or call us at 865-688-2424. We will work with you to provide the information or item you seek through a communication method that is accessible for you.
TNConnect is committed to meeting the banking and financial services needs of all our customers. Our goal is to provide an accessible and barrier-free environment in our credit union locations and we strive to make our technology accessible and continuously work on accessibility improvements to our website, online services and other technology platforms and over the phone.
TNConnect is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard.
We recommend using the most current versions of computer-based assistive technologies applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all users. By using the controls provided in browsers, you can personalize the content presentation in your browser. You can adjust text size and colors and adjust size of content.
We do not provide assistive technology applications or browsers. Please visit the individual manufacturer’s site for information about how to obtain them. You also may have access to assistance from local and state agencies or non-profit groups in your area.