Stronger Connections
We are upgrading your online banking experience to bring you better connections, enhanced security, and the next generation of digital banking.
Letter from our CEO
We’re excited to announce that tnConnect Credit Union will be transitioning to a new data processing system in early 2027. This important upgrade will provide us with improved technology, enhanced security, and new tools to better serve you today and well into the future.
We understand that any system conversion may bring questions or require some adjustments. This page will be your resource for details on improvements to our internet banking and mobile banking systems. As we get closer to the upgrade, check back here for the latest updates, tutorials, and helpful videos on how to take full advantage of our new and improved financial products and services.
Thank you for your continued trust in tnConnect Credit Union. We appreciate your membership and look forward to providing you with an even better experience in 2027.
Sincerely,
Martin T. Bradley
President & CEO
tnConnect Credit Union
What the New System Means for You
A Better Digital Experience
The new system gives tnConnect a stronger foundation for improving online and mobile banking, making it easier to manage your accounts wherever you are.
Faster, More Convenient Service
Improved systems and automated processes can help employees access information more efficiently and spend less time on behind-the-scenes tasks—and more time helping you.
Easier Access to Your Account Information
The new core system provides employees with better tools to view and manage your accounts, helping us answer questions and resolve issues more efficiently.
More Convenient Services in the Future
tnConnect will have greater flexibility to introduce new services, features, and technology as your financial needs change.
Better Connections Between Services
A modern core system makes it easier for your account, online banking, debit cards, payments, and other services to work together, creating a more seamless experience.
Improved Reliability
The new system is supported by modern infrastructure designed to provide reliable access to your account information and help tnConnect maintain services during unexpected events.
More Personalized Service
Better access to account information and improved technology can help our employees provide more informed, personalized service when you call, visit a branch or contact us online.
A Foundation for the Future
Most importantly, these improvements position tnConnect to continue the advancement of products, services, and technology we provide to our members for years to come.